A book on how to collaborate with teams and clients to create better products and services by Austin Govella
Launching October 2017.
1. The UX hackers toolbox
The designer’s tools; building better teams; working better together; the collaboration roadmap
2. Collaborating on interfaces with sketches, wireframes, and prototypes
The visible and invisible parts of the interface; sketching solo, in groups, and all together; aligning teams versus generating ideas; choosing the right level of fidelity
3. Strategy, collaborating on goals and vision
The strategic landscape and the learning organization; getting to the right goals; creating and aligning on vision; organizational barriers and drivers; the right kind of ideation at the right time
4. Users, collaborating on personas
User goals and jobs-to-be-done; contexts of use and behavior preferences; perceptions, motivators, and influencers; the right attributes for your personas
5. Interactions, collaborating on journeys
Types of interactions, journeys, flows, and maps; the parts of every journey; choosing the right journeys; mapping systems
6. Workshops and formal collaboration
Planning workshops; convincing clients and setting expectations; roles and responsibilities; preparing the room; kicking off the workshop; in-person and remote facilitation; managing participants; wrapping up and workshop outcomes
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