About Austin Govella
Austin Govella has built products and services for some of the world’s largest enterprises, including global industry leaders like ExxonMobil, Comcast, Verizon Wireless, Ashley Furniture, and The World Bank. His experience includes omnichannel marketing, employee experience, ecommerce, and product development.
Austin leads Experience Design for Avanade’s Houston studio where he teaches design thinking and workshop facilitation and develops methods and tools that deliver better product design and development for Avanade’s clients.
Writing and Speaking
Austin’s writing has appeared in ASIS&T’s Bulletin and Boxes and Arrows, and he has presented at Agile, SXSW Interactive, Big Design, The I.A. Summit, Intranet Week, and other conferences and local meetings for lean, agile, and design audiences in Houston, Austin, Dallas, Montreal, Baltimore, Boston, Memphis, Nashville, Miami, and Philadelphia.
Austin wrote Collaborative Product Design (O’Reilly) and co-authored the second edition of Information Architecture: Blueprints for the web with Christina Wodtke for New Riders/Peachpit. His work appears in the third edition of Information Architecture for the World Wide Web (the Polar Bear book) and The User Experience Team of One.
As an active member of the user experience community, Austin spent seven years as a development editor at Boxes and Arrows, one of the web’s leading design publications. He is a member of the Information Architecture Institute, and former organizer of Houston Experience Design, a local group for both the Information Architecture Institute and the Interaction Design Association.
Austin Govella has designed successful user experiences for the web and mobile since 1998. Prior to Avanade, Austin consulted independently in Houston for ChaiONE and LopezNegrete and worked at Convio to design the software that powers the country’s largest non-profits.
Before Convio, Austin joined Comcast Interactive’s IA and Usability team as a project lead on Comcast Interactive’s two largest and most important products: Comcast.net and Fancast (now called xFinity). Comcast.net was a news and entertainment portal used by over 15 million unique visitors each month. Fancast, a next generation entertainment site, was featured at the Consumer Electronics Show (C.E.S.) in January 2008 and led all sites on the web in video engagement.
Before joining Comcast, Austin lead projects for Satyam, one of Forrester’s top 50 global IT integrators. As a member of Satyam’s award-winning User Experience Management group, Austin improved user experience at the World Bank for enterprise search, mapping (GIS), mobile, intranets, extranets, knowledge management, and workplace collaboration.
Austin’s industry experience includes retail, ecommerce, financial services, energy, telecommunications, education, non-profits, and entertainment. His broad expertise spans visual design, client- and server-side development, information architecture, accessibility, interaction design, usability, and digital strategy.
Austin has over 10-years experience facilitating design thinking workshops, bringing human-centered design into enterprise projects, and driving design thinking training and development. Austin is a LUMA Institute Certified Facilitator of Human-Centered Design.