If you're drawing on a whiteboard or flip chart in front of a group, keep these tips in mind.
UX isn't about answers. It's about the right questions. When someone suggests you're an impostor, look for the right question.
Kickoff projects right by choosing the discovery method that fits your team resources and supports your project goals for optimization or innovation.
That the Internet of Things, a thousand enchanted objects, would unleash a thousand tiny horrors isn't so far-fetched.
Running a workshop requires a mix of skills. Beyond that, the most important part of running a workshop is planning a workshop.
Organize your meetings around outcomes. At the end of the meeting, what do you want to walk out with?
Scheduling workshops becomes a whole lot more tricky when you're working across timezones. Here's some tips for getting everyone together.
Make it easy for participants to attend and pay attention, and you'll get more out of your workshops.