My Work
Since 1998, I have helped clients launch websites, platforms, and applications that deliver business success and help users do what they need to do the way they need to do it.
These five case studies show some of the outsized value I’ve created for clients.
Generating results for the energy industry (B2B & B2C Customer Experience)
Sitecore Experience Award
A New Marketing Platform for a Dying Industry (B2C Customer Experience)
Sitecore Experience Award, Honorable Mention
A Friction-Free Employee Experience for 16,000 Workers - (Workplace Experience) — 2021
Nielsen-Norman Group Award
Customer experience, digital marketing, and e-commerce
Since 1998, I’ve delivered customer experience websites, portals, and applications for telecommunications, industrial, consumer goods, energy, and more for brands large and small, local and global. A few of my clients:
Workplace experience, intranets, and knowledge management
Some of the work I’m most proud of has helped improve the daily experience of tens of thousands of employees by delivering intranets and knowledge management applications that make day-to-day work more efficient and effective. Industries include professional services, retail, telecommunications, financial services, energy, healthcare, and insurance. A few clients I’ve worked with:
Employee workflow and task applications
My work has included delivering custom, internal applications for employee workflow, CRM, field service, and sales enablement in insurance, telecommunications, consumer goods, energy, professional services, and healthcare. Select clients include: