What could we give away that was inexpensive and would still reward good behavior from workshop participants?

You don't own the product's experience. If you want to build really great products, you have to help your team work better together.

Good workshops require good outputs and good participant experiences. Hybrid workshops make the participant experience much more difficult.

Make sure your workshops run on time using visual clocks and marking when you should move from activity to activity.

Design thinking facilitation helps your team get on the same page, so they can make productive decisions and move forward.

We often use design thinking as shorthand for workshops, but workshops are only one way to deliver design thinking, and you often have better options.

Master meetings by learning how to run three types of meetings. Are you meeting to inform? Answer a question? Or figure something out?

You have more control of brainstorms than you realize. Use ‘type’ and ‘frame’ to manage the breadth and depth of what teams brainstorm.

Collaboration often focuses on how to facilitate. However, the most important parts of any collaboration are the frame and how you finish.

Design thinking structure and methods counteract group bias and ensure teams make better informed decisions for better outcomes.

Looking for dot-voting alternatives? The 'Vote with your feet' workshop activity identifies preferred ideas without alienating outliers.

Giant workshops are really about small groups of 6-12. How can we optimize giant workshops to help groups to work together better?

Tony Daussat graciously had me on his Experience Design podcast to talk about the importance of collaboration (very!).