Insights

Blog on UX, design thinking, and workshops. (RSS feed)

Austin Govella 7/11/24 Austin Govella 7/11/24

(More) tips for writing well

Sixteen tips for writing well when writing about design learned from the trenchant trenches at Boxes and Arrows.

Austin Govella 7/10/23 Austin Govella 7/10/23

Austin Govella speaks on IA at scale, Thu Jul 13 at 6:30 PM

Austin Govella 4/28/23 Austin Govella 4/28/23

Building trust - Austin joins the Skilled By Design podcast

In this podcast, Austin joins Tommy Bay to discuss the skill of building trust with both workshop participants as well as clients and stakeholders.

Austin Govella 6/13/21 Austin Govella 6/13/21

The new wave of information architecture

We need information architects again. We need them to design and affect new information environments, at different scales as organizations evolve into new, interaction-centric information environments. We need new information architectures. We need them everywhere. We need them now.

Austin Govella 6/6/21 Austin Govella 6/6/21

‘Hope’ wakes: Turning UX from profession to movement

If UX is a movement, then every interaction leave a little bit of UX's holistic viewpoint and compassion behind leaves some of UX's hope in your wake.

Austin Govella 4/14/21 Austin Govella 4/14/21

How do Jobs to Be Done, UX, and Product Management work together?

A big milkshake straw reveals how UX and Product Management work together and why Jobs to Be Done are so critical.

Austin Govella 10/19/20 Austin Govella 10/19/20

Information architecture for findability vs. content management

The balance between the org’s needs and user needs means you need to organize content by both type and user path, so you can support both users and the org.

Austin Govella 8/14/16 Austin Govella 8/14/16

UX clients from hell

UX isn't about answers. It's about the right questions. When someone suggests you're an impostor, look for the right question.

Austin Govella 6/25/15 Austin Govella 6/25/15

UX Principles for the Design Age

In the Design Age where teams create products faster than they can think, it's the team adopt new ways of working.

Austin Govella 6/23/15 Austin Govella 6/23/15

The horror that lurks within the Internet of Things

That the Internet of Things, a thousand enchanted objects, would unleash a thousand tiny horrors isn't so far-fetched.

Austin Govella 3/8/14 Austin Govella 3/8/14

Understanding taxonomy

Andy Fitzgerald's presentation, "Taxonomy for App Makers", doubles as a solid exploration into taxonomy as a concept. The presentation audio has been synched with the slides.

Austin Govella 6/5/08 Austin Govella 6/5/08

The 'Only' statement: focus on your project's key goals

An Only statement keeps your team focused on a project's main goal and audience as well as what makes your project special.

Austin Govella 9/15/07 Austin Govella 9/15/07

Move your practice from service to colleague

Last March at the IA Summit, Christina Wodtke grabbed myself and Livia Labate for a quick discussion about how information architects can better interface with the business. The interview is up at Boxes and Arrows.