Work the Room
a book about workshop facilitation

Preface

  • An index of facilitator fears

Introduction

A treasury of workshop participants

  • Tony the Talker

  • Constance the constant volunteer

  • Lulu the lurker

  • Wally the worker

  • Paula the pessimist

  • Curt the curmudgeon

  • Agendas and alternatives

  • People change

Building trust with participants

  • Workshop checklist (free download)

  • Trust begins before the workshop starts

  • Build Trust at the start of workshop

  • Build trust at the start of an activies

  • Build trust during an activity

  • Build trust at the end of the workshop

  • Build trust with remote workshops

  • Trust makes participants comfortable

Tactics for leading collaboration

  • Create a safe place to participate

  • Visualize checklists

  • Kickoff participation

  • Use the clock

  • Collect open items

  • Manage off-topic conversations

  • Handle challenges

Resources

Table of contents

This is a book about what happens after you’ve planned the workshop, after you’ve chosen an activity, after the workshop has started. Read this book to learn how to manage the collaboration in the workshop while participants collaborate during the activities.

Work the Room, a book about workshop facilitation